If you have any questions, needs, or concerns regarding your match relationship, please reach out to your program coordinator.

Level Up staff working hours are typically Monday through Friday, from 9:30 a.m. to 6:00 p.m. If you require emergency support outside of these hours, including on weekends, please contact Julio Saran, Director of Level Up, for assistance.

Julio Saran

Bilingual Director of Level Up

[email protected]

(213) 769-3410

Emily Taracena

Bilingual Program Success Manager

[email protected]

(602) 935-1395

Beatriz Aguirre

Bilingual Program Success Manager

[email protected]

(480) 269-4925

Pashion Muhammad

Program Coordinator

[email protected]

(623) 432-4802

Melissa Lopez

Bilingual Program Coordinator

[email protected]

(602) 638-1256

Hunter Delaney

Program Coordinator

[email protected]

(602) 730-4843

Ron Washington

Program Coordinator

[email protected]

(602) 753-6794

Dulce Guerrero

Bilingual Program Coordinator

[email protected]

(480) 861-7485

If you or someone you know is facing an immediate medical, safety, or life-threatening emergency, please dial 911 immediately.

For urgent support, crisis intervention, or essential community resources, please utilize the free and confidential 24/7 hotlines below:

  • Suicide & Crisis Lifeline: Call or text 988 (Available 24/7, free, and confidential)
  • The Crisis Text Line: Text HOME to 741741 to connect with a crisis counselor 24/7
  • The Trevor Project (LGBTQ+ Youth Crisis Support): Call 1-866-488-7386 or text START to 678-678
  • Community & Housing Resources (211 Arizona): Dial 2-1-1 or visit 211arizona.org for immediate assistance with housing, utility relief, food resources, and supplemental health services.

  • National Domestic Violence Hotline: Call 1-800-799-SAFE (7233) or text “START” to 88788